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Terms of Service

Last updated: April 25, 2026

Article 1 (Purpose)

These Terms govern the conditions, procedures, rights, obligations, and responsibilities between VocaVision AI ("Company") and users for the use of the VocaVision AI service ("Service").

Article 2 (Definitions)

  1. "Service" refers to the English vocabulary learning platform and related services provided by the Company.
  2. "User" refers to members and non-members who use the Service under these Terms.
  3. "Member" refers to a person who has entered into a service agreement with the Company and has been assigned a user ID.
  4. "Recurring payment" refers to a service where payments are automatically processed according to the billing cycle chosen by the Member.

Article 3 (Effectiveness of Terms)

  1. These Terms become effective when posted on the Service or otherwise notified to Members.
  2. The Company may amend these Terms to the extent permitted by applicable laws.
  3. Amended Terms will be announced via notice. Failure to object within 7 days shall be deemed consent.

Article 4 (Service Use)

  1. The Service is provided 24/7, year-round, in principle.
  2. The Company may temporarily suspend the Service for system maintenance, upgrades, or replacements.
  3. Free services may have limited features. Full features are available with a paid subscription.

Article 5 (Paid Services & Billing)

  1. Paid services are offered through monthly or annual recurring billing.
  2. Recurring payments are automatically charged via the Member's chosen payment method.
  3. Pricing and features are available on the Pricing page.
  4. Cancellation is available at any time. Upon cancellation, billing stops from the next billing date.

Article 6 (Refund Policy)

1. Refund Conditions

A full refund is available within 14 days of purchase if paid content has not been used. After 14 days or once paid content has been used, refunds are pro-rated based on the remaining subscription period. Full refunds also apply to service defects (e.g., duplicate billing, 24+ hour outages).

2. How to Request a Refund

  • Email: support@vocavision.app

3. Processing Time

Refunds are processed within 3–5 business days.

Detailed conditions, including coupon-based purchases, are available on the Refund Policy page.

Article 7 (User Obligations)

  1. Members must comply with these Terms and the Company's notices.
  2. Members must securely manage their account information.
  3. Members must not infringe on the rights of others or violate any laws.
  4. Members must not reproduce, distribute, or modify Service content without authorization.

Article 8 (Company Obligations)

  1. The Company complies with applicable laws and strives to provide stable services.
  2. The Company follows a Privacy Policy to protect Members' personal information.
  3. The Company promptly addresses Members' opinions and complaints.

Article 9 (Dispute Resolution)

  1. Disputes related to these Terms shall be governed by the laws of the Republic of Korea.
  2. The court with jurisdiction over the Company's location shall be the competent court.

Supplementary Provisions

These Terms are effective from January 1, 2025.

Questions about these Terms? Contact us.

Email: support@vocavision.app