handle inquiries — to deal with questions, requests for information, or complaints from customers or clients

a friendly receptionist sits behind a desk gesturing helpfully while speaking to a customer standing in front of her. She holds a phone in one hand while pointing to documents with the other hand. Several customers wait in line behind the first person, each holding different papers and looking expectant. The receptionist maintains a calm, organized demeanor as she multitasks between the phone call and the in-person visitor. Other staff members move around the background carrying files and folders. someone dealing with questions, requests for information, and managing multiple customer needs simultaneously