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customer service — The assistance and advice provided by a company to those people who buy or use its products or services

Part of speech: NOUN

Definition: The assistance and advice provided by a company to those people who buy or use its products or services

Pronunciation (IPA): /ˈkʌstəmər ˈsɜːrvɪs/

Example Sentences

  • Their customer service is so good that even my grumpy grandmother became their biggest fan after one phone call
  • I called customer service expecting to wait for hours, but they answered in 30 seconds - I was so shocked I forgot why I called
  • Online shopping requires reliable customer service to handle returns and complaints

customer service

NOUN

[/ˈkʌstəmər ˈsɜːrvɪs/]

The assistance and advice provided by a company to those people who buy or use its products or services

The assistance and advice provided by a company to those people who buy or use its products or services
💡 Concept

The assistance and advice provided by a company to those people who buy or use its products or services

Though customers feel nervous, great service fulfills its purpose!
🎵 Rhyme

Though customers feel nervous, great service fulfills its purpose!

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🎤Pronunciation

🇺🇸 US/ˈkʌstəmər ˈsɜːrvɪs/
🇬🇧 UK/ˈkʌstəmə ˈsɜːvɪs/

🌳Etymology

Origin

Customer derives from Latin consuetudo (habit, custom), evolving to mean a person who habitually purchases from a merchant. Service originates from Latin servitium (servitude, attendance), developing to mean the provision of assistance or labor for others.

Breakdown

Customer: con- (with) + suetudo (habit/custom), literally 'one with a habit' of purchasing. Service: serv- (serve) + -ice (noun suffix), meaning 'the act of serving or attending to someone's needs'.

🎵Rhyme

service
nervous
purpose

🔗Collocations

excellent customer service
customer service representative
customer service department
provide customer service
24/7 customer service
customer service hotline
poor customer service

📝Examples

😄 Fun example

“Their customer service is so good that even my grumpy grandmother became their biggest fan after one phone call”

😄 Fun example

“I called customer service expecting to wait for hours, but they answered in 30 seconds - I was so shocked I forgot why I called”

“Online shopping requires reliable customer service to handle returns and complaints”

“The company invested heavily in training their customer service team”

📚Related Words

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