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customer support — assistance and advice provided by a company to those people who buy or use its products or services

Part of speech: NOUN

Definition: assistance and advice provided by a company to those people who buy or use its products or services

Pronunciation (IPA): /ˈkʌstəmər səˈpɔːrt/

Example Sentences

  • Our customer support is so good, they even helped my grandmother set up her smart TV to watch cat videos.
  • The customer support ticket was resolved within 30 minutes of submission.
  • I was so frustrated with my phone that I called customer support three times in one day - they probably know me by name now.

customer support

NOUN

[/ˈkʌstəmər səˈpɔːrt/]

assistance and advice provided by a company to those people who buy or use its products or services

The customer support agent calmly helps a frustrated caller fix his frozen laptop.
💡 Concept

The customer support agent calmly helps a frustrated caller fix his frozen laptop.

Great customer support turns angry complaints into peaceful reports!
🎵 Rhyme

Great customer support turns angry complaints into peaceful reports!

Got the picture? Now let's practice.

🎤Pronunciation

🇺🇸 US/ˈkʌstəmər səˈpɔːrt/
🇬🇧 UK/ˈkʌstəmə səˈpɔːt/

🌳Etymology

Origin

Customer derives from Latin consuetudinem, meaning 'one who has a habit' or 'one accustomed to,' referring to a regular patron. Support comes from Latin supportare, meaning 'to bear up' or 'to hold from below.' Together, the phrase evolved to mean assistance provided to regular clients.

Breakdown

customer (from Latin consuetudinem: con- (with) + suetudo (habit/custom)) + support (from Latin supportare: sub- (from below) + portare (to carry/bear))

🎵Rhyme

support
report
export
import

🔗Collocations

customer support team
24/7 customer support
customer support representative
excellent customer support
customer support desk
customer support chat

📝Examples

😄 Fun example

“Our customer support is so good, they even helped my grandmother set up her smart TV to watch cat videos.”

“The customer support ticket was resolved within 30 minutes of submission.”

😄 Fun example

“I was so frustrated with my phone that I called customer support three times in one day - they probably know me by name now.”

“Quality customer support can significantly improve brand loyalty and customer retention.”

📚Related Words

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